If you read my posts I work hard to be positive. My blog is about decision-making with thoughts on how to make good decisions and comments on bad decision-making.
Having gone to the U.S Post Office on Shannon Rd. in Durham, NC twice today, I simply must exclaim my discontent with the always slow, always crowded, always perturbing postal service in that location.
If a business has customer who HATE to go there, the business is in trouble. In deciding what to invest in (stock market or otherwise), one simple suggestion is to invest in what you know. If you go to Target time and time again and always have a good experience, and you notice it is always crowded -- invest in it. (Which could mean buying their securities (stock) or buying their stocks (clothes, groceries, toys, etc.)
With the Durham post office, I HATE to go there. What should take 10 minutes always takes 20. When you actually talk to a postal worker they are most often quietly pleasant, but the system just plain sucks!
The cycle is set: Customer hate the post office. Customers use email, Facebook and Twitter to communicate. They use UPS or FedEx unless they have to by a stamp to addres a letter to grandma. The post office loses money. They cut services and raise prices. People hate them more, use them less and say bad things about them. They lose more money, raise their prices and lose more customers. Etc., etc., etc. . On-and-on-and-on....
Is this another example of the federal goverment and efficiency? Just imagine health care run like the post office. Ah, it is a glorious thought.
I want to make it clear. I have nothing against postal workers or the concept of the postal service. I still can't believe a letter gets from my mailbox to another one across the country in just a few days. But COME-ON! They took out a stamp machine, which a postal worker said was collecting $2,500 per week. Now you have to wait in line with 30 other people.
If they can 't get it right, they deserve to become a thing of the past.
Take a book to read!!!
Either the postal service gets it right or 5 years ago we will be telling our grandkids, "in the olden days your Grammy and I used to go to this thing called the Post Office to send packages at Christmas time. Those were the good old days.
Respectfully
Jeffrey M Johnston
Tuesday, September 8, 2009
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